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Little Package Web

Proud maker of Wordpress plugins like Waterwoo, EDDiMark, and the Giftwrapper; also crafting custom websites since 1998. Learn more

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Little Package Web

Proud maker of Wordpress plugins like Waterwoo, EDDiMark, and the Giftwrapper; also crafting custom websites since 1998. Learn more

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Get in Touch!

Which plugin are you writing about?*
- WaterWoo
- EDDiMark
- WooCommerce Gift Wrapper
What's this about?*
- Pre-sale question
- License question
- Feature request
- Technical support
Please do not use this form if inquiring about the FREE version of this plugin. Please head over to wordpress.org/plugins to seek help or leave a review for the free version.

Inversely, do not lodge inquiries and reviews for the paid version at Wordpress.org (per their policy).
Have you checked out our WaterWoo FAQ and documentation? Many many support requests have answers on these two pages.
Please make sure your plugin is up-to-date. We only support the most recent version.
The current version of WaterWoo is 2.11.2. Visit https://web.little-package.com/my-account, download and install the latest version, and test with that before submitting a support request. Thank you!
First of all, an API key is not necessary for WaterWoo to have full functionality, so don’t panic.

Secondly, is your API key less than a year old? Keys last one year, then must be renewed. Renewals are 50% off, just enter your existing license key during checkout for the discount. You can find out more on your account page.

Finally, your API key is entered under WordPress Settings -> WaterWoo License. It is not found in the WooCommerce or WaterWoo settings pages.

Once you are on the license settings page:
1. Enter your license key
2. Click to Activate the license
Still having trouble? Please let us know.
First of all, an API key is not necessary for EDDiMark to have full functionality, so don’t panic.

Secondly, is your API key less than a year old? Keys last one year, then must be renewed. Renewals are 50% off, just enter your existing license key during checkout for the discount. You can find out more on your account page.

Finally, your API key is entered under WordPress Settings -> EDDiMark License. It is not found in the WooCommerce or WaterWoo settings pages.

Once you are on the license settings page:
1. Enter your license key
2. Click to Activate the license
Still having trouble? Please let us know.
First of all, an API key is not necessary for Gift Wrapper to have full functionality, so don’t panic.

Secondly, is your API key less than a year old? Keys last one year, then must be renewed. Renewals are 50% off, just enter your existing license key during checkout for the discount. You can find out more on your account page.

Finally, your API key is entered under WordPress Settings -> Gift Wrapper License. It is not found in the WooCommerce or WaterWoo settings pages.

Once you are on the license settings page:
1. Enter your license key
2. Click to Activate the license
Still having trouble? Please let us know.
Have you checked out our EDDiMark FAQ and documentation? Many many support requests have answers on these two pages.
Please make sure your plugin is up-to-date. We only support the most recent version.
The current version of EDDiMark is 1.5. Visit https://web.little-package.com/my-account, download and install the latest version, and test with that before submitting a support request. Thank you!
Have you checked out our WCGWP documentation? You might find the answer to your question there.
Please make sure your plugin is up-to-date. We only support the most recent version.
The current version of WCGWP is 2.2.1. Visit https://web.little-package.com/my-account, download and install the latest version, and test with that before submitting a support request. Thank you!
Thank you for asking all your questions before buying.
We also recommend you test out the free (basic) version of WaterWoo before buying the Premium version. The premium version adds many, many more features.
Here's answers to common questions about preserving PDF forms internal links such as bookmarks or Table of Contents (TOC) in your PDF document.
Thank you for asking all your questions before buying.
EDDiMark is great, but it does have its limitations like any other piece of software. Notably, the open-source PDF parser it is built on does not preserve a PDF's internal links or forms. External links (URLs outside the PDF) are preserved. So, EDDiMark is optimally geared towards watermarking simple PDFs.
Here's answers to common questions about preserving PDF forms internal links such as bookmarks or Table of Contents (TOC) in your PDF document.
Please be aware we would also like this plugin to have certain features ASAP, and we are constantly working at improvements. One feature frequently requested is preserving PDF forms and internal links (such as Table of Contents or bookmarks) while watermarking. This plugin does not have this feature and it is not on the to-do. Read more here.

Other requests? Fire away!
Your name*
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Your name*
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Your email*
Your email*
Your plugin license key*
Little Package provides support to customers with active license keys. To find yours, or to get 50% off a renewal, log into your account at web.little-package.com/account
Your message*
Your message
** Please describe steps to reproduce the issue you're having. If we can recreate the problem, we can fix it. ** If writing for plugin technical help, please include the following information (it can be found under Woocommerce -> Status -> System Status). This will help us sort out a solution much more quickly. ** WooCommerce version ** ** Wordpress memory limit ** ** Server info ** ** PHP version ** ** Wordpress version ** ** Wordpress theme name, version, and link to download (if not available free on the Internet, upload a copy below) **
Your message
** Please describe steps to reproduce the issue you're having. If we can recreate the problem, we can fix it. ** If writing for plugin technical help, please include the following information (it can be found under Woocommerce -> Status -> System Status). This will help us sort out a solution much more quickly. ** WooCommerce version ** ** Wordpress memory limit ** ** Server info ** ** PHP version ** ** Wordpress version ** ** You can also attach a copy of the problematic PDF below if it is smaller than 6MB. **
Your message
** Please describe steps to reproduce the issue you're having. If we can recreate the problem, we can fix it. ** If writing for plugin technical help, please include the following information (it can be found under Downloads -> Tools -> System Info). This will help us sort out a solution much more quickly. ** PHP version ** ** Webserver Info ** ** Memory limit ** ** Wordpress version ** ** Easy Digital Downloads (EDD) version ** ** You can also attach a copy of the problematic PDF below if it is smaller than 6MB. **
PDF File
Accepted file types: pdf.
If you have a sample copy of the PDF you are experiencing trouble watermarking, please share it here. Any copies in our possession are destroyed once your issue is resolved or upon your request. Note: Please do not send watermarked, passworded, or encrypted files if you wish for us to troubleshoot for you.
Theme files
Accepted file types: zip.
Please share your theme files if the theme is not available free-of-charge on the Internet.

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