Contact / Support

This is not the appropriate place to request features or support for a free Wordpress plugin. Please head over to wordpress.org to submit your comments. If you have a valid license for your plugin, please comment here. Thank you.

Please do not use this form if inquiring about the FREE version of this plugin. Please head over to wordpress.org/plugins to seek help or leave a review for the free version.

Inversely, do not lodge inquiries and reviews for the paid version at Wordpress.org (per their policy).

Have you checked out our WaterWoo FAQ and documentation? Many many support requests have answers on these two pages.

Please make sure your plugin is up-to-date. We only support the most recent version.
The current version of WaterWoo is 2.14.1. Visit https://web.little-package.com/account, download and install the latest version, and test with that before submitting a support request. If you do not mention which version of the plugin you are using in your request here, it will be the first question we ask you when we reply.
It is also helpful to turn on error logging in your WaterWoo settings so that you may have more information about troubles you are experiencing. The more details you can provide, the better. Thank you!

First of all, an API key is not necessary for WaterWoo to have full functionality, so don’t panic.

Secondly, is your API key less than a year old? Keys last one year, then must be renewed. Renewals are 50% off, just enter your existing license key during checkout for the discount. You can find out more on your account page.

Finally, your API key is entered under WordPress Settings -> WaterWoo License. It is not found in the WooCommerce or WaterWoo settings pages.

Once you are on the license settings page:

1. Enter your license key
2. Click to Activate the license

Still having trouble? Please let us know.

First of all, an API key is not necessary for EDDiMark to have full functionality, so don’t panic.

Secondly, is your API key less than a year old? Keys last one year, then must be renewed. Renewals are 50% off, just enter your existing license key during checkout for the discount. You can find out more on your account page.

Finally, your API key is entered under WordPress Settings -> EDDiMark License. It is not found in the Easy Digital Downloads or EDDiMark settings pages.

Once you are on the license settings page:

1. Enter your license key
2. Click to Activate the license

Still having trouble? Please let us know.

First of all, an API key is not necessary for Gift Wrapper to have full functionality, so don’t panic.

Secondly, is your API key less than a year old? Keys last one year, then must be renewed. Renewals are 50% off, just enter your existing license key during checkout for the discount. You can find out more on your account page.

Finally, your API key is entered under WordPress Settings -> Gift Wrapper License. It is not found in the WooCommerce or Gift Wrapper settings pages.

Once you are on the license settings page:

1. Enter your license key
2. Click to Activate the license

Still having trouble? Please let us know.

First of all, an API key is not necessary for WooStamper to have full functionality, so don’t panic.

Secondly, is your API key less than a year old? Keys last one year, then must be renewed. Renewals are 50% off, just enter your existing license key during checkout for the discount. You can find out more on your account page.

Finally, your API key is entered under WordPress Settings -> WooStamper License. It is not found in the WooCommerce or Stamper settings pages.

Once you are on the license settings page:

1. Enter your license key
2. Click to Activate the license

Still having trouble? Please let us know.

First of all, an API key is not necessary for EDDiStamper to have full functionality, so don’t panic.

Secondly, is your API key less than a year old? Keys last one year, then must be renewed. Renewals are 50% off, just enter your existing license key during checkout for the discount. You can find out more on your account page.

Finally, your API key is entered under WordPress Settings -> EDDiStamper License. It is not found in the Easy Digital Downloads settings pages.

Once you are on the license settings page:

1. Enter your license key
2. Click to Activate the license

Still having trouble? Please let us know.

Have you checked out our EDDiMark FAQ and documentation? Many many support requests have answers on these two pages.

Please make sure your plugin is up-to-date. We only support the most recent version.
The current version of EDDiMark is 2.2.1. Visit https://web.little-package.com/account, download and install the latest version, and test with that before submitting a support request. If you do not mention which version of the plugin you are using in your request here, it will be the first question we ask you when we reply.
It is also helpful to turn on error logging in your Easy Digital Downloads settings so that you may have more information about troubles you are experiencing. The more details you can provide, the better. Thank you!

Have you checked out our WCGWP documentation? You might find the answer to your question there.

Please make sure your plugin is up-to-date. We only support the most recent version.
The current version of WCGWP is 2.4. Visit https://web.little-package.com/account, download and install the latest version, and test with that before submitting a support request. Thank you!

Have you checked out our WooStamper documentation? You might find the answer to your question there.

Please make sure your plugin is up-to-date. We only support the most recent version.
The current version of WooStamper is 1.1. Visit https://web.little-package.com/account, download and install the latest version, and test with that before submitting a support request. Thank you!

Have you checked out our EDDiStamper documentation? You might find the answer to your question there.

Please make sure your plugin is up-to-date. We only support the most recent version.
The current version of EDDiStamper is 1.2. Visit https://web.little-package.com/account, download and install the latest version, and test with that before submitting a support request. Thank you!

Have you checked out our Download Monitor Stamper documentation? You might find the answer to your question there.

Please make sure your plugin is up-to-date. We only support the most recent version.
The current version of Download Monitor Stamper is 1.0.4. Visit https://web.little-package.com/account, download and install the latest version, and test with that before submitting a support request. Thank you!

Thank you for asking all your questions before buying.
We also recommend you test out the free (basic) version of WaterWoo before buying the Premium version. The premium version adds many, many more features.

Here's answers to common questions about preserving PDF forms internal links such as bookmarks or Table of Contents (TOC) in your PDF document.

Thank you for asking all your questions before buying.

EDDiMark is great, but it does have its limitations like any other piece of software. Notably, the open-source PDF parser it is built on does not preserve a PDF's internal links or forms. External links (URLs outside the PDF) are preserved. So, EDDiMark is optimally geared towards watermarking simple PDFs.

Here's answers to common questions about preserving PDF forms internal links such as bookmarks or Table of Contents (TOC) in your PDF document.

Please be aware we would also like this plugin to have certain features ASAP, and we are constantly working at improvements. One feature frequently requested is preserving PDF forms and internal links (such as Table of Contents or bookmarks) while watermarking. This plugin does not have this feature. Read more here and make sure to check out the SetaPDF-Stamper bridge plugins available if this feature is a must.

Other requests? Fire away!